In a world where digitalization is outpacing your ability to retire your fax machine, adopting a wait-and-see approach is a risky strategy. Digitalization isn’t just an option anymore; it’s a necessity.
The most potent lever for digitalization lies within service in mechanical engineering—an increasingly lucrative sector that’s driving business forward. The imperative is to digitize the interfaces between you and your customers. The processes running there are resource-intensive, manual, and complex.
LET’S CUT TO THE CHASE:
COMPLEX COMMUNICATION EATS UP TIME, MONEY, AND NERVES.
Digital customer communication in mechanical engineering stands as the pivotal element of your competitiveness. You’re doing customer-centricity right when both the customer and your team, along with management, are content.
Transaction-Network transforms your customer communication fundamentally.
Reaching the Next Level in Customer Service
“By partnering with Transaction-Network, we combine 24/7 access to all equipment information with online shopping, ticketing, and spare parts catalog. Our customers are always well taken care of, and we’re elevating our customer care to a new level.”
Paul Kössl, Head of Customer Care & Business Development, UNITED GRINDING Group
YOU INSPIRE YOUR CUSTOMERS WITH YOUR MACHINES.
Why not with your communication?
Transaction-Network is the only Software-as-a-Service platform that is 100% specialized in after-sales service in mechanical engineering and integrates all processes of your daily business.
Machine commissioning, operator training, prevention, maintenance and servicing, sale of spare parts and wear parts, retrofitting, as well as digital solutions like condition monitoring or predictive maintenance, all available 24/7. Our platform supports all these processes. And more.
You reduce costs, relieve your team, and offer your customers a service that makes them never even consider switching machine suppliers again. After all, you know:
The sales team sells the first machine. The service sells the second.
This is your new reality with Transaction-Network – become a service pioneer in mechanical engineering.
You already have the tools. We’ll provide the rest.
With Transaction-Network, you get a highly innovative solution in the market.
THIS IS NOT JUST A CUSTOMER PLATFORM.
IT’S YOUR TICKET TO THE PREMIUM LEAGUE OF CUSTOMER COMMUNICATION.
“Surely, there must be a better way!” exclaimed Matthias Bösch, then Head of Digital Business at Bühler AG. Dissatisfied with the conventional digitalization solutions, tools, and platforms on the market.
“Absolutely,” agreed Gerd Bart, Markus Jäckle, and Matthias Maier. They left their well-paying jobs, founded Transaction-Network, and fundamentally changed customer communication in mechanical engineering. What started as a customer demand years ago became our mission:
We revolutionize the way machine builders communicate with their customers.
And we do it quickly, simply, and affordably.
Why make it artificially complex when it can be simpler? Our own standards are high: first-rate solutions that are three steps ahead and match the pace of our time. With Transaction-Network, implementation takes less than two months. No lengthy projects or implementation costs.
Inklusive unserer 3-Schritte-voraus-Technologie, die einzigartig am Markt ist:
Are we a Match?
Perfectly Prepared
“Open ecosystems will be the digital future of mechanical engineering, and for this, it requires industrial, secure, and open standards. Transaction-Network is one of the few platforms in the market that can compete at this high level.”
Gerd Bart, CEO, Transaction-Network GmbH & Co. KG
YOU’RE NOT LIKE YOUR COMPETITORS
Why would you want to use the same tools?
With Transaction-Network, you’ll be operating in the premium class from now on: log in once – everything’s there! No more getting lost between 10 different individual solutions and the 12th meeting for the never-ending digitalization project. Instead, you get the most advanced as-a-Service platform in Europe.
Communicate premium with your customers. And they’ll choose you time and time again.
Silo solutions won’t take you further than your competitors. Transaction-Network will.
THE TOP POSITION IS SECURED
“Our clear goal is to delight our customers with our service and generate corresponding revenues as a technology leader in packaging machine construction. With Transaction-Network, we are choosing the right platform.”
Marcel Kiessling, Managing Director, Gerhard Schubert GmbH
THE TWO SECRET TIPS OF SUCCESSFUL MACHINE BUILDERS:
1. They don’t wait, they take action
2. They leverage Transaction-Network for digital transformation
Among others, already on board are the UNITED GRINDING Group, Otto Bihler Maschinenfabrik GmbH & Co. KG, KALTENBACH GmbH + Co. KG, Gerhard Schubert GmbH and Zollern GmbH & Co. KG.
Do you want to lead the industry into the digital age alongside these pioneers?