After Sales Service rethought –
Transaction-Network offers you a holistic digital platform that maps all after-sales processes in our Asset Management, Onlineshop, Customer Service and Monitoring modules and interlinks them very closely.
Delight your customers, through digital holistic after-sales management, by providing information around machines, parts, orders and service activities in one place.
With our platform, we offer you a customer-centric solution for your after sales service and after sales management. Efficient after sales service helps you achieve greater digital success through better customer retention and more revenue in after sales service. With customer-oriented after sales service, you can shape your digital future in the manufactuering industry today.
End-to-end after sales management –
Customer loyalty digital
A complete and customer-oriented after-sales service is becoming increasingly important in times of new technologies, high cost pressure, low margins and rising customer demands. Our customer portal includes all functions to provide an excellent and consistent after-sales service in mechanical engineering. The modules of our platform are closely interlinked and can be successively expanded.
Transaction-Network thus offers you the digital solution for better customer loyalty and more sales through targeted after-sales service. Instead of expensive individual solutions, we offer an efficient overall solution. Learn more about our modules:
Innovative after-sales service –
all goals at a glance
Increase sales and competitiveness
with targeted after-sales service
Transaction-Network offers you a holistic solution for after-sales service in the manufacturing industry. With this, we support you in increasing your sales in the service business through a simple, digital after-sales service. At the same time, you achieve greater customer loyalty through satisfaction and a unique customer experience thanks to the transparent and coordinated processes.
Further advantages of our after sales software
The innovation of our digital after sales management consists of a complete interlocking of all individual processes. This enables a holistic and customer-oriented solution for your after sales service and after sales management.
The integrated and coordinated processes ensure the perfect customer experience. The customer can access all data very quickly and easily. This increases user-friendliness and thus customer satisfaction.
By dovetailing the individual processes, you take after-sales service to a new level. Because this is how you lay the foundation for new business models. For example, predictive maintenance processes would be inconceivable without interlinking live data with ordering and service processes.