E-commerce solution
from Transaction-Network

Transaction-Network’s intelligent e-commerce solution is tailored specifically to the needs of machine manufacturers and is designed to help you increase your spare parts business. With the functional and interlinked processes, we deliver a total solution for e-commerce in the manufacturing industry. The modern B2B webshop software simplifies and digitalizes quotation and ordering processes and, above all, opens the doors to cross-selling and upselling opportunities.

With Transaction-Network’s e-commerce solution, you can exploit the full potential of your spare parts business. That’s because the digitized and interlinked processes offer maximum functionality and thus enable holistic after-sales service. Take efficiency, customer satisfaction and sales opportunities to a new level – with Transaction-Network’s e-commerce solution.

Learn more!

We would be happy to send you an information package by e-mail and give you an insight into how to turn your service into a business driver!

REQUEST INFO PACKAGE NOW

Seize opportunities in cross- and upselling
with our e-commerce solution

Our e-commerce solution supports you in increasing your spare parts business and efficiency in your processes. Thanks to the close integration of our B2B webshop software with the digital spare parts catalog, your customers can use the platform to identify the right spare parts very quickly, 24/7, and order them directly from you. In addition, you can use the machine file to show your customers suitable offers such as spare parts packages, retrofits, predecessor or successor models. This allows you to exploit the potential of cross-selling and upselling with our e-commerce solution.

Learn more!

We would be happy to send you an information package by e-mail and give you an insight into how to turn your service into a business driver!

REQUEST INFO PACKAGE NOW

The high functionality
of our e-commerce solution

Our e-commerce solution is tailored to the specific requirements of machine manufacturers, because simple web store software is not enough here. Thanks to the close integration of our online store with the digital spare parts catalog, your customers can identify and order the right spare parts very quickly via the e-commerce solution. In total, our onlineshop offers over 100 functions, all of which are specially tailored to the needs in the manufacturing industry.

Important functions of our e-commerce store solutions

Display of customer-specific prices and availabilities

Storage of customer-specific terms of delivery and payment

Direct integration with your ERP system for automated quoting and ordering processes

Sales potential through functions such as spare parts packages, retrofits, cross-selling and upselling.

Extensive information and documents on spare parts

Handling of different currencies and shopping cart splitting

Order and quotation history of all customers

Access to all order-related documents and tracking information

Approval processes and release procedures

OCI punchout for connection to a customer ERP

GET AN INSIGHT INTO THE SYSTEM!

We will be happy to give you insights into our system and guide you through the functionalities. We look forward to the exchange with you!

BOOK WEB DEMO

The advantages of our e-commerce solution
at a glance

New sales
opportunities

The supply of spare and wear parts becomes uncomplicated for your customers, so that they will be happy to buy directly from you as the manufacturer.

Enhanced cross- and
upselling opportunities

The display of packages, retrofits, accessories also increases the purchase intention of customers in the mechanical engineering sector.

Efficient
Processes

The digitization of sales processes and the optimization of service and ordering processes ensure efficient workflows in day-to-day operations.

Self-Service

Customers can easily fix many problems themselves thanks to the automated and digital platform. This reduces both service requests and the service effort.

Customer satisfaction

Our e-commerce solution enables and optimizes a holistic after-sales service, resulting in increased customer satisfaction in the mechanical engineering sector.

Benefit from increased customer satisfaction
through our e-commerce solution

Transaction-Network’s e-commerce solution not only increases sales in the spare and wear parts business, but also optimizes the ordering, service and billing processes. This simplification of workflows in the manufacturing industry ensures a particularly positive buying experience for customers. This is further enhanced by customer-focused service and a close attention to the needs of each individual customer.

In addition, the embedding of our e-commerce solution in the overall system and its close integration with other processes provides one of the foundations for comprehensive after-sales management. Today, a holistic after-sales service is a prerequisite for success. After all, customers expect holistic solutions and support even after the sale. Our e-commerce solution plays a crucial role in this and can thus ensure greater customer satisfaction.

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