Increase spare
parts business
in manufacturing industry

E-commerce in manufacturing industry
Increase your spare parts business

The sale of spare parts and services is becoming increasingly important in the manufacturing industry. The margins achieved are significantly higher compared to pure machine sales and, in addition, good service strengthens the bond with your customers. With our customer platform, we can support you in increasing your spare parts business and master today’s challenges:

Meeting high
customer demands:

Fast response times, full price transparency and digital processes.

Keeping up with spare parts pirates and independent suppliers:

Fight for standard products with low prices and high availability.

Establish proactive spare parts management:

Proactively provide customers with personalized offers.

Learn more!

We would be happy to send you an information package by e-mail and give you an insight into how to turn your service into a business driver!

Increase spare parts business
with the Transaction-Network customer platform

Together, we increase the share of spare parts business with your customers and increase your sales through proactive spare parts management. But it’s not just the revenue aspect that is crucial. Digital and automated processes reduce the workload of your employees and speed up processing. This has a clear impact on EBIT.

With Transaction-Network’s customer platform, we can support you:

Creating transparency for customers: The digital spare parts catalog and onlineshop provide your customers with transparency about the parts installed in your machines and an overview of your entire range of spare parts and services.

Inspire your customers: Through our digital platform, you meet one of the biggest end-customer demands: the desire for self-service. Your customer can use the platform to obtain any information on machines and parts, documentation, order and quotation history as well as service cases themselves and easily get in touch with you.

Increase your efficiency through automated processes: Digital quotation and ordering processes relieve your employees and increase efficiency and speed in processing.

Increase your sales through cross-selling and upselling: Actively offer your customers spare parts packages, accessories, downstream products, retrofits and services with personalized recommendations based on the customer’s machinery.

Create the basis for the future: With our platform you create the basis to be prepared for future requirements. The onlineshop can be easily connected to external platforms or further expanded in the direction of 3D printing options.