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No marketing noise. Only content that is genuinely relevant if you want to move service in mechanical engineering forward.
Strategy Impulses
Concrete thinking on service transformation, digitalization and business models that actually work.
Practical Insights
What really works in practice? Learnings from real projects, without sugarcoating.
Clear Opinions
CEO Gerd Bart writes what he actually thinks - no filter bubble, no PR language.
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Newsletter Archive
All published issues of the newsletter "After Commissioning". Read directly on LinkedIn.
Five Portals
Manufacturer-Neutral Infrastructure: No Rip and Replace
Five OEMs, five portals, one operator lost in between. Why service infrastructure - not another portal - solves the fragmentation problem.
At 50, I Walked Away From Everything I'd Built. That Wasn't Courage. That Was Inevitability.
Why 25 years of building digital platforms made it impossible to do anything other than create a software category that didn't exist yet.
25 years of platforms. A gap no system was built to close. Why I founded the Industrial Service Network at 50 - and why it matters now.
There Is a Software Category That Has No Name Yet
That Is Not a Coincidence
OEM, operator, service partner - everyone has systems. Nobody has the same one. Why industrial service fails structurally and what studies say about it.
Service Doesn't Work Today. And It's Not the People's Fault.
Why 'Yet Another Portal' Is the Wrong Answer
Industrial service doesn't fail because of people - it fails because of the system. Why manufacturer-neutral service infrastructure is the answer - the TN Manifesto.
The Tool Reflex
Why More Software Is Rarely the Answer
Whenever something in service isn't working, the reflex kicks in: we need a new tool. Why that is almost always the wrong answer.
The Blind Spot in Restructuring
What Gets Overlooked in Reorganizations - Regularly
When companies restructure, service is usually the last thing to be looked at. Yet it is often where the most losses occur.
The Time Bomb in the Installed Base
An Underestimated Risk in Mechanical Engineering
With every machine delivered, the installed base grows. What almost nobody factors in: the service effort that permanently comes with it.
The 70 Percent
Where Service in Mechanical Engineering Loses Time
70 percent of service time doesn't go into the repair - it goes into the surrounding work. A conversation with a service manager that hasn't left me since.
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