News and White Papers
Latest company updates, news, and expert content on Transaction Network and the digital transformation of industrial service.
All Articles
Transaction-Network Strengthens Leadership Team: Rolf Wensing Appointed Chief Sales Officer
Transaction-Network GmbH & Co. KG announces the appointment of Rolf Wensing as Chief Sales Officer (CSO). Wensing is now responsible for the entire sales organization. After years of organic growth, the company is entering a phase of targeted market expansion.
Service doesn't work today. Not because people do bad work - because the system is built wrong.
We built that system for a decade - then we rebuilt it from the ground up. Why coordination time is the real enemy of uptime, and what service looks like when you finally think about it from the machine.
Transaction-Network at GrindingHub 2026 - Service Rethought. Live in Stuttgart.
From May 5 to 8, 2026, Transaction-Network will be present at GrindingHub in Stuttgart - as a co-exhibitor with UNITED MACHINING SOLUTIONS in Hall 9, Stand 9B50. Together we show how modern service in mechanical engineering can work today.
Product Update | New Release from Our 4-Week Sprint
In service, most effort arises not from missing features but from missing structure. Information is scattered, responsibilities are unclear, and collaboration often only works through coordination. These are exactly the points we worked on in the last sprint.
AP&S International GmbH Chooses Transaction-Network as Its Service Platform
AP&S International GmbH, a specialist in wet chemical processes for the semiconductor and photovoltaic industry, will in future rely on Transaction-Network. The decision was made not despite, but because of the grown service complexity. A classic customer portal is no longer sufficient.
Platform Roadmap 2026: Focus on Structure, Automation, and Scalability
Service in mechanical engineering is under pressure. More complex equipment. Less skilled personnel. Higher availability requirements. Those who only digitalize here will fail. What matters is structure.
Transaction-Network Customer Summit 2026: Machines Run. Service Works.
The first Transaction-Network Customer Summit brings OEMs and operators together. In focus: scalability in service, the platform as a common denominator, and building an active ecosystem. A strategic exchange with a clear objective.
AI Agent Automatically Structures Service Requests
The AI agent in Transaction-Network's service module automatically structures incoming service requests, pre-qualifies tickets, and significantly relieves service teams. With human-in-the-loop for quality assurance.
How the Global UNITED GRINDING Group Restructured Its Service
And why manual processes are no longer sustainable. Service determines how a company is perceived. The UNITED GRINDING Group faced a considerable challenge: around 150,000 machines in the field, up to 70,000 spare parts, 550 employees in customer care.
Project at JERMI Cheese Factory: From Data Analysis to Predictive Automation
JERMI Käsewerk in Laupheim, one of Germany's leading manufacturers of processed and sliced cheese products, relies on Transaction-Network to optimize its production lines based on data and prevent downtime in the long term. The goal is a seamless, AI-powered service and production process - from data analysis through cycle automation to predictive automation - embedded in Transaction-Network's industrial service ecosystem.
Major Success in Hanover: UNITED GRINDING and Transaction-Network Win the CECIMO Machine Tools Innovation Award 2025
UNITED GRINDING / UNITED MACHINING SOLUTIONS and Transaction-Network were honored at EMO Hanover with the CECIMO Machine Tools Innovation Award 2025. This award stands for far more than technological excellence.
How Gerhard Schubert GmbH Structured Its Service
And why individual tools are no longer sufficient. Service in mechanical engineering has changed. Many companies have systems - often even several. But these systems do not work together. Gerhard Schubert GmbH faced exactly this situation and chose the path to a seamless service platform.
External Security Audit Confirms Platform Standard
Transaction-Network has undergone a comprehensive external penetration test. The result confirms: the platform meets industrial security standards. An important signal for OEMs and producers.
Transaction-Network Introduces Fixed Monthly Release Cycle
Starting now, Transaction-Network relies on a structured monthly release cycle. Transparent release notes, clear roadmap logic, and continuous feedback loops with users demonstrate professionalism and maturity. An important signal for reliability and dynamism.
Gerd Bart Becomes Personal Member of AFSMI German Chapter
CEO Gerd Bart is now a personal member of the AFSMI German Chapter. An important step for networking, exchange, and strategic development in the service ecosystem.